Unlimited Firefly Generations

[SusanItaly]

I've creative cloud but I'm not able to get unlimited firefly generations as advertised in your emails, etc.. Asks me to buy more credits. 

[Oh.N8]

Hey @SusanItaly 

Not sure if you are using the mobile or desktop. 

Could you try the web version of Adobe Firefly on the desktop?

1) Could you try logging out and back into your device?

2) Could you please provide a screenshot of the msg you are receiving?

Cheers

Nate

[SusanItaly]

Looks like the issue was that I was using the other models, the offer’s
wording is pretty unclear, it makes it sound like it applies to all of
them. Anyway, it’s working fine now when I stick to the Firefly model only.

[droopydog500]

Hi @SusanItaly,

Yes, it is all models for image generation, but only the Firefly model for video generation.

    droopy