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2

upscale not working, not showing up and also the order of new generated images are going downwards

Community Beginner ,
Apr 25, 2025 Apr 25, 2025

upscale not working, not showing up and also the order of new generated images are going downwards and not up, above like before. Using Firefly 4.

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correct answers 1 Correct answer

Community Expert , Apr 25, 2025 Apr 25, 2025

Hi @kokotvamd10140309,

 

Model 3 fast mode is lower resolution than Model 3 upscaled (or fast mode turned off)

Model 3 Upscaled is the same resolution as Model 4.

 

These are not equivalent:

  • Model 3 fast mode :: Model 3 Upscaled
  • Model 4 :: Model 4 Ultra

 

So, there is not a concept of taking a model 4 image and upscaling it to Model 4 Ultra. Model 4 and Model 4 ultra have the same resolution. The quality of the image is better with Ultra, but the resolution is the same.

 

My best,

    droopy

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20 Comments
Community Expert ,
Apr 25, 2025 Apr 25, 2025

Hello @kokotvamd10140309,

Thank you for your message. 

There is no fast mode in Model 4, so the upscale button is not visible when generating Model 4 images. If you are asking why you cannot click an upscale button to upscale an image 4 Ultra, I suspect the Ultra model was not designed to accomodate that; only a fresh generation.

 

Are you saying you prefer new generations to be on top?  If so, I am curious as to why you prefer that.

Thanks,
    droopy

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Community Beginner ,
Apr 25, 2025 Apr 25, 2025

Thank you for quick reply 🙂

Today morning I was able to upscale the images on Firefly and also when I was generating them, always new ones were on top 4 row. It was nice and easy to read, basically from top to bottom as history goes, to me it makes more sense.
Now they are new on bottom always.  The upscale - there was the nice option to upscale all on the top right side, but now there is no upscale anywhere. Are the images already upscaled, so there is no need to upscale them? 

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Community Beginner ,
Apr 25, 2025 Apr 25, 2025

Because I need the same quality of the images as it was with the upscales. I just need to get back the one it was there with upscale. If I need to pay a plan, can you tell me please in which plan I should go for? I need only 2000 images per month, but not sure if this plan contains upscale as well? 

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Community Expert ,
Apr 25, 2025 Apr 25, 2025

Hi @kokotvamd10140309,

 

Model 3 fast mode is lower resolution than Model 3 upscaled (or fast mode turned off)

Model 3 Upscaled is the same resolution as Model 4.

 

These are not equivalent:

  • Model 3 fast mode :: Model 3 Upscaled
  • Model 4 :: Model 4 Ultra

 

So, there is not a concept of taking a model 4 image and upscaling it to Model 4 Ultra. Model 4 and Model 4 ultra have the same resolution. The quality of the image is better with Ultra, but the resolution is the same.

 

My best,

    droopy

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Community Beginner ,
Apr 25, 2025 Apr 25, 2025

Thank you soooo very much, I got it now! 🙂 This is very super useful mate! Seriously, thank you alot! 
Hope Mode 4 will have upscle as well then once 🙂

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Community Beginner ,
Apr 26, 2025 Apr 26, 2025

Before Firefly 4 came out, there used to be an upscaling option for the generated images in the edit tab. Where is it?

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Community Expert ,
Apr 27, 2025 Apr 27, 2025

Hello @Felix Sia,

Thank you for your message. 

Did you generate with Model 4?  Model 4 does not have a fast mode like Model 3 did. The resolution of Model 4 generated images is the same as "upscaled" Model 3 images (or model 3 images generated with fast mode turned off).

Thanks,
    droopy

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New Here ,
May 06, 2025 May 06, 2025

I've noticed that I can’t upscale the images I’m generating in Firefly Image 4. Has this feature been removed, or is there a new way to upscale in the latest model?

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Adobe Employee ,
May 06, 2025 May 06, 2025

Hi traceyc73812617!

Thank you for your question! In the Image 4 model, the Fast mode available in Image 3 has been removed because all images are now generated in high resolution by default. This ensures consistently high-quality results without the need to switch modes.

 

Let us know if you have any questions.

KR

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New Here ,
May 06, 2025 May 06, 2025

Thanks for letting me know! What would you recommend as the next steps if I need my image to be at least 3000px on the longest side and 300dpi?

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New Here ,
May 07, 2025 May 07, 2025

There used to be an option to "upscale" your image/artwork before you downloaded. I cant seem to find it anymore...is this no longer an option or was it moved?

 

 

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Adobe Employee ,
May 07, 2025 May 07, 2025

Hi SOPHIA38213193a6es!

Thanks for writing in. I'm merging your thread here since it’s part of a similar discussion.


KR

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New Here ,
May 08, 2025 May 08, 2025

can you go back to using mode 3? if so how?

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New Here ,
May 08, 2025 May 08, 2025

In firefly version 3 you were able to upscale images before downloading and now this is no longer available. I cant work with images at 70something dpi. Would really love this feature back!

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Community Expert ,
May 08, 2025 May 08, 2025

Hi @SOPHIA38213193a6es,

 

Yes, if you select the model pull down, you can select Model 3 from the list:

droopydog500_0-1746715045500.png

 

Please also note that Model 4 does not have an "upscale" capability because there is no lower resolution generation in Model 4 like fastmode is in model 3. I explain this in more detail above (see my post marked as a "correct answer").

 

My best,

    droopy

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New Here ,
May 08, 2025 May 08, 2025

I've generated dozens of images using digital art selection and all of them had distorted faces, hands, and sometimes arms. Upscaling used to fix much of that. Now it's just garbage. So...what happened?

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Community Expert ,
May 10, 2025 May 10, 2025

Hi @traceyc73812617,

 

What would you recommend as the next steps if I need my image to be at least 3000px on the longest side and 300dpi?

 

Using Firefly alone, your only real option is to generate an original image using text to image and then expand it with generative fill, taking care that each expansion does not exceed an area of 2000x2000.  You would have greater options available in Photoshop, if you have access to that application.

 

    droopy

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Community Expert ,
May 10, 2025 May 10, 2025

Hi @shanti3,

 

Model 4 does not have an "upscale" function because there is no fast mode (lower resolution) option on Model 4. All images are generated at the same resolution. Model 3 and Model 4 are different models with strengths and weaknesses. Models improve over time. A number of people have observed issues with the quality of images generated in Model 4 (see: P: Firefly Model 4 quality concerns).  My best advice is to thumbs down all bad generations and provide detailed feedback. That feedback is seen by the people adjusting the models.

 

thumb-down.png

 

My best,

    droopy

 

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New Here ,
8 hours ago 8 hours ago

Upscaling images in Adobe Firefly where is????

 

where is the upscaling of images, I don't have it at all anymore, this is very strange, the person in the chat who sold me Firefly Pro claimed that there is upscaling of the same quality as Magnific, where is it??

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Adobe Employee ,
4 hours ago 4 hours ago
LATEST

Hi Marcin6C15!

 

I'm merging your thread here since it’s part of a similar discussion.


KR

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