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15

Wacom Tablet Issue Firefly - No Scroll Bar

Explorer ,
Dec 19, 2023 Dec 19, 2023

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I use a Wacom Tablet, and the web site doesn't have a internal scrool bar to navigate in gallery or in my favorites.
I don't have a mouse, a have to use the keyboard arrow keys to scroll the screen because the default scroll bar of the browser doesn't go down enough.

JuniorRocha_0-1702982611666.png

 

Bug Unresolved
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4 Comments
Adobe Employee ,
Dec 19, 2023 Dec 19, 2023

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@Junior Rocha, Can you share the Wacom tablet/version and system OS version? 

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Explorer ,
Jan 03, 2024 Jan 03, 2024

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Hi @CMass I use Windows 11 and Wacom Intous 5. I can do a vídeo meeting or record a vídeo to show the issue.

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Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

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@Junior Rocha thank you for sharing. Have you tried to set your wheel to scroll? Does it scroll on other websites? 

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Explorer ,
Jan 04, 2024 Jan 04, 2024

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 Scroll Wheel of wacom tablet is It's horrible and doesn't work properly. It's better I use arrow keys or page up and page down keys, and even so, it is a much less practical and fluid alternative than simply using the browser's scroll bar 
The issue here is not having an alternative way to get around a basic UI/UX problem, the issue is one of the most basic and oldest functions of any website not working correctly.
I simply want to use the browser's scroll bar.
On the Firefly home page, it works correctly, but in the gallery and favorites it doesn't work.
It's almost as if the gallery were a different frame within the page, and this frame doesn't have a scroll bar.
I don't have this problem on other generative AI sites, In fact, I don't remember having this problem on any other site, only on Firefly.

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