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What is going on with Firefly?

New Here ,
Jul 24, 2024 Jul 24, 2024

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Screenshot 2024-07-24 101601.png

I keep going back to Firefly to get a project done and this is the screen I get, and it freezes, it looked & worked normally for a day, now back to this.

 

Is anyone looking into this?  It's been going on for weeks, I thought it was on my end but it's not.

Bug Unresolved
TOPICS
Design , Desktop , Imaging

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correct answers 1 Correct answer

Community Expert , Jul 24, 2024 Jul 24, 2024

@Gil38792445205p have you checked/tried the following?

1. Check your network connection if on WiFi - make sure you are connecting to 5 ghz and not dual band/2.4 ghz.

2. Tried accessing with another browser.

3. Checked for browser updates and confirmed no pop up blockers active.

4. Id say check your firewall/Win Defender but it appears you can ping the site.

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Community Expert ,
Jul 24, 2024 Jul 24, 2024

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@Gil38792445205p have you checked/tried the following?

1. Check your network connection if on WiFi - make sure you are connecting to 5 ghz and not dual band/2.4 ghz.

2. Tried accessing with another browser.

3. Checked for browser updates and confirmed no pop up blockers active.

4. Id say check your firewall/Win Defender but it appears you can ping the site.

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New Here ,
Jul 24, 2024 Jul 24, 2024

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Thank you, using it on a different browser helped.

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