it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do any of the following: • Log into Behance with your Adobe ID and enter your Date of Birth. • Log into your Adobe account and enter your Date of Birth.
Be aware that if you have previously entered a DOB and you are underage, the date cannot be changed. If you have not previously added age verification, and cannot enter your age verification via Behance, Adobe Customer Care can assist you. Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue. Or you can reach out on Twitter at AdobeCare