Bug crédit

[charlotte_2322]

On me dit que je n'ai plus de crédits alors que j'ai généré très peu d'images depuis quelques semaines...

[Samarth Syal · Accepted solution]

Hi @charlotte_2322, 

Thanks for reaching out. I am not sure which plan you have.
Firefly plans 

How credits are used 

Each plan is different. Firefly plans are used for Firefly credits and videos.
When you use high-quality video output, Firefly uses more credits.

Creative Cloud Plans 
Creative Cloud Plans are totally different from Adobe Firefly plans. 

Let us know if you need additional help. 

[charlotte_2322]

Hi

I still do not understant why I pay 52 €/year.

I use not often this AI. I generate 1 picture and then it stops and stays I use all my credits but I still have 100/100 and generate only one picture.

Is this a bug ?