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Can't activate firefly 2 ?

Engaged ,
Nov 29, 2023 Nov 29, 2023

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Hey , 

 

i would like to test firefly 2 but I cant excecute it . 

The "confirm" button is greyed out ... 

 

cheers [Removed by Mod]

rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.>Be content with what you have;
rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.
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Communications , Design , Imaging

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correct answers 1 Correct answer

Adobe Employee , Dec 06, 2023 Dec 06, 2023

@Peter A Lund So. I talked to the product team, and they said you may have already had Image 2 selected, which is why you can't choose it again. I 100% missed this. Please verify this is the case. See the attached video as well. 

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Adobe Employee ,
Nov 29, 2023 Nov 29, 2023

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Can you share a screenshot of what you see on your end? What device/browser version are you currently using? 

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Engaged ,
Nov 30, 2023 Nov 30, 2023

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Hi, 

 

I am using a Macbook  (M1) 

Macos 14.0 (23A344)

Safari 17.0.

And I use the webinterface of firefly 

 

Bildschirmfoto 2023-11-30 um 15.17.03.png

rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.>Be content with what you have;
rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.

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Adobe Employee ,
Dec 01, 2023 Dec 01, 2023

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@Peter A Lund Thank you for sharing this... that is strange. You should be to access it. Can you try a different browser? Reaching out to the team in the team time. 

Please also try accessing Firefly with out a VPN.

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Engaged ,
Dec 02, 2023 Dec 02, 2023

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Hey, 

 

did not help. 

Tested Chrome : 

Image 1 yes 

Bildschirmfoto 2023-12-02 um 12.18.17.png

Image 2 

not 

Bildschirmfoto 2023-12-02 um 12.18.40.png

rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.>Be content with what you have;
rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.

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Adobe Employee ,
Dec 06, 2023 Dec 06, 2023

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@Peter A Lund So. I talked to the product team, and they said you may have already had Image 2 selected, which is why you can't choose it again. I 100% missed this. Please verify this is the case. See the attached video as well. 

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Engaged ,
Dec 07, 2023 Dec 07, 2023

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Hi, 

thanxs for the solution.

but this is somehow counterintuitiv. 

If I don´t know that I am in FF2 then how am I going to realize this? 

Cheers Peter 

rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.>Be content with what you have;
rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.

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Community Beginner ,
Mar 13, 2024 Mar 13, 2024

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I had the same issue.  This is VERY confusing.  If we are using Firefly 2 it should be OBVIOUS and stated that we are using 2 and not 1

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