Complaint Regarding Annual Subscription Access Issue

[Adel31386077rqvx]

Dear Adobe Support,

I am writing to report a problem with my annual subscription. My plan is supposed to include full, unlimited access to all features; however, the program has stopped working and now displays a message stating that I have no remaining usage and must wait for additional access.

This issue prevents me from using a service I have already paid for. Please review my account and restore full functionality as soon as possible.

Thank you.

[Kartika Rawat · Accepted solution]

Hi Adel31386077rqvx!

Thanks for reaching out. Since this question has to do with your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page.

https://adobe.ly/47GVDmB

Let us know if you have any questions.

^KR

moved to discussions.