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Credits have refreshed (100/100) but still says I am out of credits

Community Beginner ,
Jul 29, 2024 Jul 29, 2024

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credits have refreshed (100/100) but still says I am out of credits? 

 

Please help

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Community Expert ,
Jul 29, 2024 Jul 29, 2024

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@Geoff Miller two things to try - log out and back in to your account and/or try another browser.

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Adobe Employee ,
Jul 29, 2024 Jul 29, 2024

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Hi Geoff33207912ut1i!

Thanks for writing in. You can also reach out to support here: https://adobe.ly/3Yq3OzC

Let us know if you have any questions. 


KR

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Community Expert ,
Aug 14, 2024 Aug 14, 2024

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@Geoff Miller I would clear my history, cache and cookies on my web browser, that normally does the trick! 

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Community Expert ,
Aug 14, 2024 Aug 14, 2024

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Be careful about clearing cache. If you have any images favourited, clearing the cache will delete them permanently.

 

    droopy

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