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Credits not alloccated

Financiers
New Here ,
Nov 14, 2025 Nov 14, 2025

I have purchased further credits and they are displayed but the gereate button is not active....please advise

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Credits and Subscription
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correct answers 1 Correct answer

SamarthS Adobe Employee
Adobe Employee , Nov 14, 2025 Nov 14, 2025

Hi @Financiers, 

 

Thanks for reaching out. I see you subscribed to Adobe Firefly Pro today. Could you log out and log in again? You will be able to use the application.  Let us know if this helps. 

 

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SamarthS Adobe Employee
Adobe Employee ,
Nov 14, 2025 Nov 14, 2025
LATEST

Hi @Financiers, 

 

Thanks for reaching out. I see you subscribed to Adobe Firefly Pro today. Could you log out and log in again? You will be able to use the application.  Let us know if this helps. 

 

^Sam
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