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Credits suddenly changed!

Participant ,
Apr 18, 2024 Apr 18, 2024

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Yesterday my account had 1000 credits of which I had used about a quarter. Today, suddenly, I have only 250 credits of which none are left! Seriously unimpressed but at least I am forced to dump Firefly and try something else.
When will Firefly credits be topped up please?

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correct answers 1 Correct answer

Community Expert , Apr 19, 2024 Apr 19, 2024

Firefly credits renew monthly on the day you subscribed.

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Community Expert ,
Apr 19, 2024 Apr 19, 2024

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Firefly credits renew monthly on the day you subscribed.

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Participant ,
Apr 19, 2024 Apr 19, 2024

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Well I haven't got a clue when that was!!!!

 

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Community Expert ,
Apr 19, 2024 Apr 19, 2024

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It's in your account information. Go to https://account.adobe.com/plans and check the renewal date for the day of the month.

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Community Expert ,
Apr 19, 2024 Apr 19, 2024

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They happen monthly

hth

mj

iMSD

 

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