Critical Issues: Video Generation UI Stuck and Overly Restrictive Content Filter

[ddd_1647]

I am reporting two significant issues with Adobe Firefly Video generation:

Issue 1: Video generation stuck on "Generating video" screen The progress screen stays visible indefinitely and never automatically loads the final result. I have to manually refresh the page or click on my profile avatar to trigger the interface to display the completed video. This was not the case before; it used to load automatically.

Issue 2: Overly Restrictive Content Moderation The content moderation system is frequently triggering "false positives" on safe, professional prompts and images. Many prompts that work perfectly fine on other mainstream AI video platforms are being blocked here. This significantly disrupts my creative workflow.

I hope these issues can be addressed in future updates.

[Kartika Rawat]

Hi ddd_1647!

Thanks for writing in. Let's start with Issue 1: Could you try deleting cache files and see if that brings any change? Aldo, try another browser to check if it's browser-specific.

Issue 2: Could you share the prompt with us so we can review it on our end? 

Let us know. Happy to assist,

^KR

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