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Cropping issues on generated images

New Here ,
May 21, 2025 May 21, 2025

I feel I am wasting time and money using Firefly, although I am open to my errors when writing a prompt so any advice would be helpful. I have a 3D image i created in illustrator, added to Firefly and wrote a prompt. The render came back cropped which is absolutely no good to me as it's a client logo. When I wrote another prompt asking for it not to be cropped and to leave a white area around the image it still did not work.

Please see my screenshot. I've been using Firefly fow a week now and to be hones, as of yet I cannot use any of its outputs. I get a much better result using Runway.

However, I am open to suggestions on how to better my experience.

TOPICS
Imaging
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Community Expert ,
May 23, 2025 May 23, 2025
LATEST

Hi @Fyfe Anderson,

 

Does your reference image have an aspect ratio of exactly 1:1?  If it does not, that would be a cause of this problem. The reference image has to have exactly the same aspect ratio as the generated image.

 

    droopy

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