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We cannot help with account related issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html
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We cannot help with account related issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html
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Just to add, when you go to the Adobe Customer Care (https://helpx.adobe.com/contact.html) and start a chat, type in 'real agent' to ensure you get a person rather than a bot.
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