error en el editor de texto a video

[German5C60]

estoy suscripto y no puedo ingresar al apartado para generar de texto a video, solo me aparece la pantalla de presentacion.

[droopydog500]

Hello @German5C60,

Thank you for your message. 

You subscribed to a premium Firefly plan (Firefly Standard or Firefly Pro plans) and cannot generate video?  Please include a screen shot of the full browser window including your avatar in the upper right corner.

Thanks,
    droopy

[Kartika Rawat]

Hi German5C60!

I'm sorry about that. In addition to the expert's questions, could you let us know what type of subscription you have? 

Thanks,

KR