falsche credits

[Ph9503389wn7y]

das Icon neben dem Generieren Button zeigt bei Ray3 Videos 0 Credits Kosten an. Es werden aber Credits abgezogen.

[Kartika Rawat · Accepted solution]

Hi Ph9503389wn7y!

Sorry for the late reply. It's a premium feature that is promoted for the time being. Please note that a Firefly subscription, a CC Pro plan, or one of the various Teams/Enterprise plans provides access to the feature. Ray3 HDR is not part of the promo i.e. if the user made a Ray3 HDR generation, then it's expected to have credits deducted.

Let us know if you have any questions.

Thanks,
^KR

moved to discussions