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firefly boards and project

Contributor ,
Oct 08, 2025 Oct 08, 2025

good morning

my admin close the actual adobe account and create a new one, same login credential for me but new company profile.

i notice that in adobe firefly (new company profile) i cant find the boards and artwork created with the old company profile, even if same login credential (email and pw).

 

runaround ?

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correct answers 1 Correct answer

Adobe Employee , Oct 14, 2025 Oct 14, 2025

Thanks for your patience. Generations are saved to the account you generate with. The files only get saved to a specific org profile.

I hope this helps.

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Adobe Employee ,
Oct 08, 2025 Oct 08, 2025

Hi Milko37656671vnte!

Thanks for bringing this up. I'll escalate this question to the Boards team to confirm if it's expected.

 

^KR

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Adobe Employee ,
Oct 14, 2025 Oct 14, 2025
LATEST

Thanks for your patience. Generations are saved to the account you generate with. The files only get saved to a specific org profile.

I hope this helps.

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