Firefly credits just vanished??

[Jeanne Kepaan Studio]

While generating video content, a popup appeared asking me to change my membership to get more credits. So I signed up for the standard membership. I then generated a few more videos, and the same popup appeared asking me to upgrade again. I checked my credits balance, and there were no credits left after I had JUST gotten more. I'm feeling completely defeated and ripped off by adobe and ready to cancel my membership for good.

[Kartika Rawat · Accepted solution]

Hi Jeanne Kepaan Studio!

I'm sorry for the frustration and issue you've experienced with your membership and generative credits. Please review this article for more details on Generative Credits: https://adobe.ly/3SAUeWh

Let us know if you have questions.

Thanks,
KR

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