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5

Firefly Website not loading

New Here ,
Dec 16, 2023 Dec 16, 2023

Hi, I try to load https://firefly.adobe.com/upload/inpaint but the screen is grey (Firefox latest version) or white (chrome latest vesion). I tried disable adblock and incognito mode. Nothing worked.

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Desktop , Imaging
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Community Expert ,
Dec 16, 2023 Dec 16, 2023

@Bernd34304490ry2h 

 

I tested and it's working fine in Safari. Have you tried again?

 

Jane

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New Here ,
Dec 17, 2023 Dec 17, 2023

I have tried it today and its working now. Strange. tyvm.

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Community Expert ,
Dec 17, 2023 Dec 17, 2023

@Bernd34304490ry2h 

 

You're very welcome 🙂 It must have been a temporary glitch. It's always a good idea to try again!

 

Jane

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New Here ,
Feb 13, 2024 Feb 13, 2024

Hi – I'm having the same isssue.

 

https://firefly.adobe.com

 

This is white and no loading. Cleaned cache, history, bla bla, nada.

 

Ty!

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Community Expert ,
Feb 14, 2024 Feb 14, 2024

First, make sure that your Adobe account is not located in mainland China, Russia, and Belarus, and that you use the correct network proxy settings. Then, try to turn off web page translation and use Ctrl+Shift+R to force refresh the web page. Good luck!

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

If you suspect a problem on the Adobe side, you can check the status of Firefly at

 

https://status.adobe.com/products/536716

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New Here ,
May 27, 2024 May 27, 2024

I have tried in every way and all attempts have failed. Unfortunately, I cannot finish what I started

 

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Community Expert ,
May 27, 2024 May 27, 2024
LATEST

Hi @ahmed37661600own6,

 

Can you check to see if this is the problem: Adobe Firefly doesn't work on my browsers

 

    droopy

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