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Friend having problems accessing Adobe Firefly

Community Expert ,
Jul 05, 2023 Jul 05, 2023

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Hello!

A friend says: Although I'm logged into my account, I cannot load any of the Firefly apps. If I click on Text to image, I'm sent to the page with the video explaining how it works, and that's the same for Generative Fill and Text effects. It has been this way for days now.

Any solutions on how to fix this?
Thanks!

Digital Artist - Andrew Kavanagh

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