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A have seen a couple of similar reports, but I have not experienced this myself. Can you please share a link to these images so we can see the prompt and styles? You can obtain the URL by selecting the image, clicking on the Share button and selecting Copy link to image:
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There no copy link image option, and copy image didn't work.
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Ah, sorry. It was generative fill. Ok, I am seeing the same issue, so it is not just you. Many attempts look like this:
busy european street, f/22 aperture , wide depth of field, in focus
I tried many different prompts (including many different words to try to get the background in focus), but they all turned out the same way.
I also tried it in Adobe Express and had the same problem. However, Photoshop does not seem to have this issue. If you have Photoshop available to you, you might want to try that.
inside circus tent, main ring
Looks like something might have changed or might not be working optimally since they made the changes to Firefly last week.
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But what about those? Who only purchased firefly web version subscription. They have to deal with these crappy images. It's a waste of money.
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Have same for 2 days now , today finally was connected to proper customer service agent cia chat who knew what he was doing and raised this with developer. Still waiting on reply. Not sure if they fix it by case or will take it as general issue but would advise to contact the agents on chat so they can raise too
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I raised the ticket on 27 March. Talked with the agents, they always say that they going to fix the problem or find a solution in 24 hours. Never got any update after that. I talked to the agent name "Rohit".
Then, on 29 March, I again talked to agent name "Tanisha". She asked me for my remote access of my PC or laptop, using the "Bomgar" application. I gave her the access, she tried all the different prompts and images by herself. She got convinced that it's a issue on the Adobe side and took the log files with herself for the senior team to take action.
It's 31 March and i still haven't recieved any update. The case is still active
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It is definitely an Adobe side issue.
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As with any country, that has holidays, it was Easter weekend. So people were probably off March 29, 30, and 31st.
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Hi, We apologize for the inconvenience and the delay in our response. If you are still encountering this issue, please provide a screen recording so we can assist you further.
^VS
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