• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

issue with applying Content Credentials

Contributor ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

After generating images, when downloading them I keep getting an error stating the following:

 

"There was an issue with applying Content Credentials. Your download will continue without them."
This happens regardless of the prompt I'm using.

 

Views

349

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

Can you please share the URL, OS version, and browser version you are using?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

Hi Tracy.H

 

With pleasure.

 

URL:

https://firefly.adobe.com/generate/images?prompt=human+hand+holding+a+piece+of+blank+A4+paper&style=...

 

OS version:

Windows 10 Pro, 10.0.19044 Build 19044

 

Browser version:

Version 111.0.5563.148 (Official Build) (64-bit)
 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 12, 2023 May 12, 2023

Copy link to clipboard

Copied

LATEST

Same thing started happening to me today for the last 5 or so sets of images (same prompt with different styles) but I've just retried saving one of the images and it saved fine without the warning.

 

Using the Content Credentials tool at on the images that gave the "There was an issue with applying Content Credentials. Your download will continue without them." popup warning gives the result 

"There are no Content Credentials attached to this file."

 

Most recent prompt https://firefly.adobe.com/generate/images?prompt=Cassandra+Queen+They%27ve+got+an+electric+fire&styl...

 

OS: Windows 10 Home - Build: 19045.2965

 

Browser: Chrome 113.0.5672.93 (Official Build) (64-bit)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines