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My Adobe Firefly does not work

New Here ,
Sep 16, 2023 Sep 16, 2023

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I can not do anything 😔

My Adobe Firefly does not work

Please help me

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Adobe Employee ,
Sep 16, 2023 Sep 16, 2023

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Hi @MD32326350jyxg ,

 

We are sorry for your difficulties. Please let us know what the error you see while accessing firefly.adobe.com

Please share a screenshot of the error you see to investigate the issue. If you see errors when signing in, activating, or starting Adobe apps or services, please refer to the below article link for troubleshooting:

 

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

 

Please let me know how it goes.

 

Thank you,

Neelam

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New Here ,
Oct 03, 2023 Oct 03, 2023

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I open image pick an element that want to generate nothing related to 18+ topics, just add a usual table, and it starts loading and then automatically stops with no results or errors.

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Adobe Employee ,
Oct 03, 2023 Oct 03, 2023

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@Kikido32687535eenkCan you share more details?

  • What device, browser/version, and module are you using?
  • Please include any screenshots/videos of the issue.
  • If you're running into a prompt issue, please share the prompts you're using. 

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