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Nothing is showing up when a photo is uploaded.

New Here ,
Sep 07, 2023 Sep 07, 2023

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I am trying to use the generative fill on a photo, but it won't show me the image so I can edit.

broke.png

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correct answers 1 Correct answer

New Here , Sep 15, 2023 Sep 15, 2023

The solution ended up being make the image smaller. I didn't realize the picture I was sent was so large. I scaled it down and it worked. Having a message pop up after upload telling me this was the issue would have been helpful rather than trail and error and digging through the Help page. This just made me think it wasn't working rather than an error on my part.

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Adobe Employee ,
Sep 07, 2023 Sep 07, 2023

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If you're on a Windows machine, please make sure Windows is up to date and you have the latest Microsoft firewall running with the most recent Microsoft-provided settings.

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New Here ,
Sep 15, 2023 Sep 15, 2023

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The solution ended up being make the image smaller. I didn't realize the picture I was sent was so large. I scaled it down and it worked. Having a message pop up after upload telling me this was the issue would have been helpful rather than trail and error and digging through the Help page. This just made me think it wasn't working rather than an error on my part.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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