page don't load

[Manuele31819323socr]

when open the Firefly page "text to image" nothing appear - just a white page and the high bar for preferencies and support.

I've already tried to refresh the page but nothing change

[J E L]

Hi @Manuele31819323socr 

• Make sure you are eligible to access Firefly. You must be 13 years or older.
• Log in with an Adobe ID. If you don't have one, sign up for free here: https://account.adobe.com.
• Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, or the so-called Donetsk and Luhansk People’s Republics. Firefly is also not available in Russia, Belarus, and China.
• Firefly is currently a web app and can only be accessed at https://firefly.adobe.com. There is no standalone app to download.
• Firefly supports Chrome, Safari, and Edge browsers on the desktop (Brave also works for some users).
• Firefly is not currently supported on tablets or mobile devices.
• Do a hard refresh on your browser, Ctrl(Cmd) + Shift + R.
• If this doesn't work, try accessing the site with an incognito browser.