put in Wait with Firefly

[Hans B55]

Does anyone know why I am constantly being put in 'wait' when trying to create a video with Firefly

[Oh.N8]

Hey @Hans B55 

Could you share a screenshot? So, we can better assist you.

Could be there are a lot of people using vid generation?

Cheers

Nate

[Hans B55]

Dear,

Thanks for you prompt response.

Firefly creation went well… until beginning this week.
A lot of ‘generations’ of video was put into ‘wait’ - creation with slower Wifi…

I left my laptop on and running the whole night… no results were generated.. after ‘waiting’.

A large numbers of video clips are just pending and rather needed for my project. Puzzled to be honest.

I work with FireFly very recently… but so far… not so happy with the deliverables…

Thanks in advance for your input

Hans


C2 - Restricted use

[Hans B55]

[Hans B55]

In dutch my account reads 'unlimited standard functionalities'

[SamarthS]

Hi @Hans B55, 

Thanks for reaching out. I see that you have an Enterprise account associated with your email. 
Please check with the IT department, as all enterprise accounts are different and may not have access to the premium generative AI features. 
Let us know if you need additional help.