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Something went wrong. Please try again later.

New Here ,
Dec 27, 2025 Dec 27, 2025

Every time I attempt to use the ai tools that produce 4K video, I get an error message that "Something Went Wrong. Please try again later".  I am trying to create a short b-roll clip to match 4K video, so I need this resolution.  

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Adobe Employee ,
Jan 13, 2026 Jan 13, 2026
LATEST

Hi collierd9544646!

Sorry about the trouble. Are you still having an issue? Which generation model are you using?

 

 

Let us know.

Thanks, 

^KR

 

 

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