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Sorry, your access has been denied. You do not meet the age requirements for this specific service.

New Here ,
Sep 06, 2023 Sep 06, 2023

Sorry, your access has been denied. You do not meet the age requirements for this specific service.

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correct answers 1 Correct answer

Community Expert , Sep 06, 2023 Sep 06, 2023

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Click "Check for Updates" in the Beta apps section of the Creative Cloud desktop app to check if there's a new Photoshop (beta) app build available and update.  
  • Sign out and sign ba
...
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Community Expert ,
Sep 06, 2023 Sep 06, 2023

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Click "Check for Updates" in the Beta apps section of the Creative Cloud desktop app to check if there's a new Photoshop (beta) app build available and update.  
  • Sign out and sign back into the Creative Cloud Desktop and Photoshop (beta) apps.
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

 

If you have tried the solutions above but are unable to access Generative Fill, then please click https://helpx.adobe.com/contact.html?rghtup=autoOpen to begin a secure chat session with a member of Adobe's support team.

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Community Expert ,
Sep 06, 2023 Sep 06, 2023

@Barb Binder hello, just letting you know that user have reported an issue with an login to Firefy on web. While those are steps to enable, this particular post is referring  to  Gen.Fill to Photoshop.

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New Here ,
Jan 18, 2024 Jan 18, 2024

quais os requisitos específicos devo atender?

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Community Expert ,
Jan 18, 2024 Jan 18, 2024

Did you read the thread?

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New Here ,
Nov 14, 2024 Nov 14, 2024
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but why

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