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12

Taking more time to generate images

New Here ,
Sep 08, 2023 Sep 08, 2023

Generative fill take a lots of time to generate images

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

You may need to perform a hard refresh on your browser. Ctrl(Cmd) + Shift + R

Let us know if that helps.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Same problem. Images used to generate fast, now the green bar gets stuck at near 100% and it usually just times out before generating anything.

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

Are you using the most current version of your browser? Are you getting any error messages? 

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Yeah, I'm using the current version. When it times out, which is most of the time, I get this error message: "The service is not responding. Please check your interent and try again."

 

But my internet is actually quite fast. According to the Ookla Speedtest, my download speed averages about 600 Mbps while my upload speed averages 100 Mbps.

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Community Beginner ,
Sep 09, 2023 Sep 09, 2023

Occasionally it does succeed in generating the images, but it’s painfully slow.

 

One thing that might be worth mentioning. Is that my Creative Cloud Membership is from the United States, but I’m currently in Israel. Is it possible that would cause Photoshop to try to connect to a processing server in the US rather than one that is close by? I’ve never had this problem before in Israel, so I doubt it, but I have no idea how that works.

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Community Beginner ,
Sep 09, 2023 Sep 09, 2023

Also, I’m referring to generative fill within Photoshop. 

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Community Beginner ,
Sep 09, 2023 Sep 09, 2023

So I apparently wandered into the wrong section from a Google search. I’ll repost my issue in the correct section.

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Adobe Employee ,
Sep 12, 2023 Sep 12, 2023
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No worries! It is slightly different let me know if there are any Firefly-specific questions or issues I can help with. 

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