Videos are not coming through finished

[ruez30]

They appear to be not finished! It was working fine until I signed up to get more coins.

can I get some help?

[Kartika Rawat]

Hi ruez30!

Sorry about the issue. Are you seeing any error codes or messages? Could you share a screenshot of the issue?

Let us know. Happy to help.

Thanks,

^KR

moved to discussions

[ruez30]

 

 no error messages, they just came through like this.

thank you for any assistance.

[SamarthS]

Hi @ruez30, 

Thanks for reaching out. I'm sorry about the issue. This is really weird. Could you share more details on the model you are using to generate the video? Can you also go to the files and check if the generated video is complete there? I tried using your prompt and got the complete video. 

We are here to help.