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Zero credits

New Here ,
Feb 10, 2024 Feb 10, 2024

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My monthly credit count did not reset. I used up the last credit on 26 Jan, as of 10 Feb it's still at zero.

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Imaging , Mobile

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correct answers 1 Correct answer

Community Expert , Feb 11, 2024 Feb 11, 2024

The credits refresh on the anniversary date of your signing up for the service, not calendar month. You can see that date by going to the account page by clicking on your avatar in the upper right corner, and then click

on "manage account".

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Community Expert ,
Feb 11, 2024 Feb 11, 2024

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The credits refresh on the anniversary date of your signing up for the service, not calendar month. You can see that date by going to the account page by clicking on your avatar in the upper right corner, and then click

on "manage account".

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New Here ,
Feb 11, 2024 Feb 11, 2024

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Thanks, I was afraid of that. I was hoping it would not be that, this
program gives better results than DALL-E does.

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Community Beginner ,
Apr 04, 2024 Apr 04, 2024

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with anniversary date you mean ones a year? the credits are refreshed ones a year is what understand from your reply

 

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Community Expert ,
Apr 04, 2024 Apr 04, 2024

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Monthly.  You can see the date on your account page where your product subscriptions are listed:

droopydog500_0-1712239435684.png

 

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