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No feeback leads to credit expenditure

New Here ,
Nov 27, 2025 Nov 27, 2025

I clicked to generate a video and nothing happens. Suddenly it reloads, several vídeops are being generated and most of my credits are gone.

Idea No status
TOPICS
Credits and Subscription , Generate Video
22
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1 Comment
Adobe Employee ,
Nov 27, 2025 Nov 27, 2025
LATEST

Hi @dmoura

 

Thanks for reaching out. I am sorry about the issue. Could you share more details, which model are you using, which browser, and which OS? Please try a different browser and see if that helps. 

^Sam
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