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Active fonts not appearing in my Active Fonts list

New Here ,
Oct 21, 2019 Oct 21, 2019

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I activated two fonts. Neither are showing in my Active Fonts list. I've done all the touble shooting. I go back to the fonts and cannot deactivate in order to reactive. HELP

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Adobe Employee ,
Oct 25, 2019 Oct 25, 2019

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Hi there,

 

We are sorry to hear you are facing trouble using Adobe Fonts. Would you mind confirming if you have tried the solution mentioned in this article: https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html? & let us know if that helps.

 

We will try our best to help you.

 

Thanks,

Harshika

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New Here ,
Oct 25, 2019 Oct 25, 2019

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Hi, yes, I've tried all that. Can someone clear my account or reset it or something so I can active those fonts?

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