Acumin Pro Thin font is showing as Activated but not accessible

Community Beginner ,
Sep 03, 2020 Sep 03, 2020

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Hi, 

 

The Acumin Pro 'Thin' font is showing up as activated on Adobe fonts, however when I try to access this font in apps like in design or premiere pro. 'Thin' says that it is activated but is not visible in these individual apps. I have created projects with these fonts in the past but I'm not able to access it anymore. I have signed off and on to my creative cloud and deactivated and reactivated fonts. Problem still persists. Can anyone help? 

 

Thanks in advance. 

Screenshot 2020-09-03 at 10.47.47.pngScreenshot 2020-09-03 at 10.48.42.png

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Activation, Missing font, Offline font, Sync issue

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Adobe Community Professional ,
Sep 03, 2020 Sep 03, 2020

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Assuming the font is not discontinued, are you synced to the cloud?

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Sep 06, 2020 Sep 06, 2020

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Thank you for the quick response. 

 

I tried this before but have tried again, sadly it didn't work. I wouldn't have thought it was discontinued as the other styles within the font work. Initially I thought it may be the fact it is so thin but italic 'thin' is still active.

 

 

 

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