Added Fonts Failing?

[scottw90105804]

It seems like after every CC update I have to delete and reinstall all outside fonts.

Anyone experienced this or have advice?

[HARSHIKA_VERMA]

Hi scottw90105804,

We are sorry for the delay in response. We would like to know if you're talking about the third party fonts or the Adobe Fonts. Are you still experiencing the issue?

We will try our best to help.

Thanks,

Harshika

[scottw90105804]

yes i am still having this issue

[HARSHIKA_VERMA]

Thanks for updating the post and sorry to hear you still experiencing the issue. Could you please confirm if it's happening with third party fonts or Adobe fonts?

We will try our best to help.

Thanks,

Harshika

[scottw90105804]

only third party.

they still show up in the added font menu on creativve cloud, but don't show up in any other program until re-installed.

[HARSHIKA_VERMA]

Thanks for trying the step. It looks like you're experiencing the similar issue mentioned here: https://community.adobe.com/t5/adobe-fonts-discussions/syncing-of-fonts-i-ve-added-to-adobe-creative...

This is a known issue and the team is working on it. You will definitely see the improvements in future releases. 

Please stay tuned to the main post for updates on this issue.

Thanks,

Harshika