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Admin unable to add fonts.

New Here ,
Jan 10, 2024 Jan 10, 2024

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Hi, I undesrtand that only Admins can add fonts in Adobe CC. A an admin, I can access the page under product --> add fonts, choose for which organisation I want to add fonts. I that time, before hitting the continue button, I already receive a warning that there's an error loading fonts (see screen capture, in french)

Capture d’écran 2024-01-10 à 14.08.43.png 

The next screen after the begin button keeps loading for ever. 

What can I do ?

 

Thanks

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Adobe Employee ,
May 01, 2024 May 01, 2024

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Hi,

Only product admins can access the Custom fonts page.  An Org admin can grant the product admin privilege. Refer to "Become a product administrator for custom fonts" in the Upload and share custom fonts helpx page.



Thank You,

Adobe Fonts 

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