Adobe Font Adobe Kaiti Std R installed on a wordpress.org site displays random characters wrong

New Here ,
Aug 08, 2022 Aug 08, 2022

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Hi Adobe Community

Hope this is the right forum for Adobe Font support for web.

I'm developing a wordpress.org site mostly in english but with chinese characters for transcriptions. I have installed  Adobe Kaiti Std  which is working swimmingly for most of the text and then it randomly displays one character in a different typeface, like an override  - see high lighted text below screen grab

image.png

I thought there might have been hidden word doc junk, so have cut and paste into notepad and check the source code and nothing seems out of place 

adobe type kit issue.JPG

 

I went back to Adobe Fonts to check that the character actully works in the sample text and it's fine - these are common characters

Checked the browser - chrome and firefox - and get the same issue

See error on this page: https://ourchine.managedwp.com.au/red-printed-incense-stick-packaging/

Looking back at  - Adobe Fonts  - project section: Adobe Kaiti Std

font-family: adobe-kaiti-std, sans-serif;

- see screen below - it has "All characters" greyed out - is there anyway to get this option switched on? ... and will this fix the issue?

 

adobe type kit issue -all characters.JPG

I'd be greatful for any help on this one

Cheers

Kira

 

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Adobe Employee ,
Aug 11, 2022 Aug 11, 2022

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Hi there,

 

We apologise for the delay. I want to let you know that we have identified the issue and are looking for a solution. We'll keep you updated if there are any updates.

 

Regards,

Tarun

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New Here ,
Aug 25, 2022 Aug 25, 2022

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Hello Tarun

Thanks for getting back to me, any idea if this is still being worked on?  or any solutions?

regards,

Kira

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