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Adobe Font - Sync problems

New Here ,
Mar 18, 2020 Mar 18, 2020

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Hi, 
I've been having problems with Adobe Font for a while now.
I keep this one font family active at all times, but every time I close my computer, only one font's weight is unavailable. Like, the Medium doesn't sync and is not working. 

Does anyone have the same issue?
Any solution?
Thanks, 

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Creative Cloud

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Adobe Employee ,
Mar 31, 2020 Mar 31, 2020

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Hi there,

 

Sorry for the delay in response. Would you mind confirming if you've tried deactivating and reactivating the font? I would also request you to please try the solutions mentioned in this article: https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html.

 

Let us know if that helps.

 

Thanks,

Harshika

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