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Adobe fonts doesn't work

Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Hi,

Impossible to  access new fonts activated via adobe font in Photoshop. They doesn't appear. Is it me or a already known bug linked to the last version?

 

Thank you ^^

 

Franck

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Bug, Problem or error

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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Hi,

 

You should be able to see the Font you activate striaght away.

 

Try closing Photoshop and then reopening it.

 

Then check your Character Palette:

Fonts.jpg

 

 

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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In addition, check to see if you have applied a filter. Do the typefaces you activated show up in other applications?

~ Jane

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Hi,

 

I know, I worked with adobe fonts before.

No filtering problem.

Doesn't appear in Illustrator too.

I can access the already activated fonts (so the link between adobe font and my softwares is aways here), but not new ones since today (but it's the first time I used Adobe fonts since the last update.

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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Hi @Gaijinsan1966 

I've moved this thread from Photoshop to Adobe Fonts for you.

~ Jane

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Thank you, I was thinking "Photoshop" but it seems that it's more global than that^^

 

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

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I'm sorry to hear you're having trouble. Did the issue resolve? If not, please confirm you have followed the suggestions in our troubleshooting article: https://helpx.adobe.com/fonts/user-guide.html/fonts/kb/troubleshoot-font-activation.ug.html
 
Then post a screenshot of what you're seeing, and attach the recent CoreSync logs from your computer so we can take a closer look–
 
On OS X:

1. Open the Finder

2. under the Go menu, select "Go To Folder"

3. in the window that opens, type: ~/Library/Logs/CreativeCloud/CoreSync/
 

 
On Windows:

1. Open Windows Explorer

2. The log folder is hidden by default, so make sure that hidden folders and files are visible. Under the Organize menu, select Preferences and then the View tab. Choose the "Show hidden files, folders, & drives." option, then click Apply to confirm the changes.

3. Go to C:\Users\(username)\AppData\Local\Temp\CreativeCloud\CoreSync\
where "(username)" is the name of your user folder on your computer.
 

 
Attach the 2 or 3 most recent CoreSync-yyyy-MM-dd.log files

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