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Adobe fonts - unable to activate any fonts

Explorer ,
Nov 08, 2021 Nov 08, 2021

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My active Creative Cloud account is for Captivate and Media Encoder. When I access Adobe fonts, it seems as if all the fonts are available but in fact, there is no Activate Fonts button. Is something wrong or insufficient with my account?

 

When I log into a different CC account, which includes many more apps, but not Captivate, I DO see the Activate fonts button. 

 

But I need to activate fonts through my own CC account.

 

Please advise how to fix this.

 

Thanks!

TOPICS
Download install and licensing, Font rendering

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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Hi charliem82825372,

 

Thank you for reaching out and sorry for the trouble in activating fonts. Could you please share your Adobe ID with me over a private message so that I can check your account details and help you further?

 

I will try my best to help.

 

Thanks,

Harshika

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