All Adobe Fonts suddenly missing! [Feb 2022]

[kg01915]

Hoping someone can help . . . I have a full Creative Cloud subscription and, all of a sudden, it appears that all my synced Adobe fonts are "missing." I've tried accessing both previously used and newly installed fonts, to no avail. I followed the troubleshooting instructions in this post, including:

• Temporarily deactivating, and then reactiviting, all Adobe fonts
• Signing out of Creative Cloud (and all apps) and then signing back in
• Shutting down my whole computer and restarting

At this point, when I go into the Creative Cloud Desktop, to the "Manage Fonts" section, NO fonts are showing (see screenshot). I do have access to my CC Libraries, so that aspect of CC is syncing, but the Typekit/Adobe fonts seem to have entirely disappeared.

I'm at a loss and up against some big deadlines. Can anyone help???

[kg01915]

One additional note: When I go to fonts.adobe.com it shows that my fonts are activated, as in this screenshot, with the font Freight Text Pro:

But again, when I go into the Creative Cloud desktop, under "Manage Fonts," it shows no fonts at all (and they cannot be accessed from within the various Adobe programs):

And for those more technical than I am, I also followed the steps in this video to access the file location on my computer, but all enclosed folders, including this ".r" folder referenced in the video, are completely empty:

[Kristina5ECA]

I have the same issue! Do you have an enterprise account? Cuz i do with work and im having the same isssue

i called customer service and they said that their "fonts are under maintenence" soooo it MAY be back by tomorrow. 

[kg01915]

Kristina5ECA - I'm chatting with a not-terribly-helpful Adobe support person right now who says that this is a known issue, not unique to me, and that the Adobe folks are working on it right now. He told me to check back in after 24-48 hours (which, unfortunately, is after my work deadlines will have passed)!

[Kristina5ECA]

Thank you for the response! This is very extremely unfortunate for all of us creatives with deadlines... 

[Peru Bob · Accepted solution]

Adobe Fonts is down now.

You can monitor progress on this issue here:

https://status.adobe.com/products/2948

[Sam Stoof]

Did you find a fix for this? I am currently having this issue

[jane-e]

Did you find a fix for this? I am currently having this issue

By @Sam Stoof

Instead of adding a reply to an old post, Sam, you might want to create a new post and clarify your issue.

Jane

[kglad]

@Sam Stoof 

did you check the status link?