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Another Font Syncing post

New Here ,
Aug 22, 2021 Aug 22, 2021

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My fonts aren't syncing. I can sign into adobe fonts via my internet browser just fine - however when I activate a font there, it doesn't successfully do so in my apps. If you look at "background tasks" in InDesign you can see it's trying to activate the font, but it just does this forever and never finishes.

Similarly, when I try to get into "manage fonts" in creative cloud, I get a spinning wheel and the message "loading adobe fonts" which goes on forever.

I've tried multiple computers to no success. I'm running Big Sur 11.5.2 on my desktop and 11.3 on my laptop.

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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Hi there,

 

We are sorry for the trouble using Adobe Fonts. We would request you to please try the steps suggested in this article: https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html

 

Let us know if that helps.

 

Thanks,

Harshika

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