Cannot activate fonts in ID 14.0

[Mike Diehl]

Adobe fonts clearly is a feature of ID 2019, and they work with Illustrator (2020) but I cannot activate fonts in InDesign -- and, of course, there is no way to upgrade just one iteration, to ID 2020 (if that would even solve the problem). I do see in the CC app an alert, "Something went wrong when initiating Creative Cloud Libraries," and I tried several things suggested on the pages linked to, all to no avail. 

Last but not least, I spent 45 minutes chatting with someone before he told me he couldn't assist further because Adobe supports only two versions back. 

[Anubhav M]

Hello @Mike Diehl,

We understand that encountering technical issues can be frustrating. Would you mind trying the following steps and checking if they help:

• Close all Adobe applications
• Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/3yrs21s)
• Reinstall the Creative Cloud Desktop application (https://adobe.ly/4br6MHL)
• Relaunch Illustrator

Looking forward to hearing from you.

Thanks,

Anubhav