Could not download font- unable to open desktop application

[Jessie21820181yg5w]

I need Open Sans Condensed Bold, but it will not download. Adobe  has been on my computer with 5 different agents, and I keep getting transferred or disconnected with no resolution. Has anyone run into this issue with a specific font? 

[Tarun Saini]

Hi

@Jessie21820181yg5w

,

Thanks for your patience. Are you still experiencing this issue? If so, try reinstalling the app through Creative Cloud Cleaner tool and install the app again to check if that helps.

Here is the links below-

1.  Creative Cloud Cleaner tool- https://adobe.ly/3WEQu7H
2.  Download the Creative Cloud desktop app- https://adobe.ly/3SICt7X

Let us know if that helps,

Regards,

Tarun