Error message in Creative Cloud Services App

[Petralit]

I cannot open "Manage Fonts" in der Creative Cloud Services App on my desktop. Everytime I click on the link a red error message "Fehler!" pops up.

If I try the same in my browser, everything works fine.

What could be the problem?

[HARSHIKA_VERMA]

Hi Petralit,

Thank you for reaching out and sorry for the trouble. Could you please try the steps suggested in this article: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html?

Let us know if that helps.

Thanks,

Harshika 

[Petralit]

Thanks for the answer but updating didn't help. Still when I click on "Manags Fonts" (Schriften verwalten) a red error messange "Fehler" pops up and nothing else happens.

[HARSHIKA_VERMA]

Thanks for trying the solution suggested, Petralit. Could you please share the screenshot of the "About Creative Cloud page" so that we can check the version and also share the details of your operating system?

We will try our best to help.

Thanks,

Harshika

[Petralit]

My Operating System:

Windows 10 Pro, 64 Bit, Version 21H2

AMD Ryzen 7 5800X 8-Core Processor

3.80 GHz

Do you neeed more information?

[Petralit]

Oh, well, suddenly the error message is gone and I can manage my fonts again. I haven't changed anything since yesterday. Maybe a system bug or temporary problem on the Adobe server?

[HARSHIKA_VERMA]

Glad to hear your issue is resolved. Please feel free to reach out to us for any further assistance.

We would be happy to help.

Happy Friday! 🙂

Thanks,

Harshika