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Font is activated, but the variation I use often has disappeared

New Here ,
Apr 07, 2020 Apr 07, 2020

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I activated an adobe font a while ago, I use the 'medium' variation of this for a current project but it's disappeared. No matter how many times I attempt to deactivate and reactivate it, it still doesn't come back. I've tried restarting my laptop, closing and reopening apps but with no luck.

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Missing font

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Adobe Employee ,
Apr 09, 2020 Apr 09, 2020

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Hi Kirsty,

 

Thank you for reaching out and sorry to hear you are having trouble using a variation of the  font. Would you mind telling us the name of the Adobe Font? Is it happening with all the fonts or with a specific font? Are you not able to see the variation in a specific Adobe application or it's not visible to any Adobe application?

 

I will try our best to help.

 

Thanks,

Harshika

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