font search not working

[Grundoon Groundhog]

When I type in the  name of a font I want to activate, its name appears but when I click on it nothing happens. No filters are activated.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

[kglad]

are you starting with the cc desktop app?

[Grundoon Groundhog]

Yes

[Tarun Saini]

Hi @Grundoon Groundhog,

We're sorry to hear about this. Please try using the other browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference.

You can also, try clearing the browser's cache and cookies and restart the browser and try again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4fNLWEB

Regards,

Tarun