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Font won't install to CC

Explorer ,
Jan 26, 2021 Jan 26, 2021

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I'm trying to install a font which is an .otf file format, but when I go to add it, it always says process failed. Can anyone help? Thanks

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Cloud storage web assets, Libraries

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Adobe Employee ,
Feb 01, 2021 Feb 01, 2021

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Hi Niall,

 

Sorry to hear you are unable to install the font to CC. Would you mind checking if you are following the same process mentioned here: https://helpx.adobe.com/creative-cloud/help/add-your-fonts-to-creative-cloud.html while install the fonts?

 

Let us know if that helps.

 

Thanks,

Harshika

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