Fonts are gone

[smaex2612]

Hello guys,

a couple of hours ago everything just worked perfectly.. But now all my fonts from Adobe Fonts are gone. And I can't add them again if I go to the website. Also if I open a document with those fonts I can find them but I can't activate them.. Tried to relog, closed all applications and rebootet the mac. Nothing works. Anyone has got an anwser for this? 

Thank you!

Max

[annag63191437]

Same here, it might be a global problem

[elyseh94761853]

I'm having the same issue, so I agree that it may be a global issue.

[artograd]

I have problems activating adobe fonts. The don´t show in the programs. 

[mattg91376697]

Yeah I can't activate fonts from the cloud either, was ready to pull my hair out. Thankful to see I'm not alone.

[Liubov-Krasniuk]

I have problems activating adobe fonts. The don´t show in the programs. 

[lisa_mariah1435107]

Same problem, also just since today. 

[SlizzyB]

Same issue, our indesign and incopy users in the company can't successfully use (manually/auto-active) adobe fonts. I'ts been like this for at least 2+ hours

[kevink54948467]

Same over here. Currently can't work on any illustrator or XD projects because of missing fonts.

[mattg91376697]

For anybody from Adobe who hopefully reads this "The document uses fonts that re currently not available on your computer." I've checked online, all fonts are actvated, and my apps are all sychronized and up to date. I have also signed out and in and restarted. no dice.

[SlizzyB · Accepted solution]

So, just spoke to someone at adobe online they said this:

"There is an server update which is under maintenance, so we request you to wait for 24-48 working hours, the issue will be resolved automatically. "

[lisa_mariah1435107]

Thank you for sharing the information!

[Liubov-Krasniuk]

Thank you!

[Jeff A Wright · Accepted solution]

Saharm72202983 is correct, we are currently experiencing an issue when attempting to activate the fonts that are included with your membership. The issue is currently under investigation.

[marstamm]

Fonts, errors, etc. To many times stuff not working good for the introduction 

[Test Screen Name]

Detail? Messages? Please.

[natalyv]

Hi! Any ETA of when it's gonna be fixed?

[SlizzyB]

This error got fixed from what I understand, mine is all working again. Maybe if you are having problems it could help to re-establish the connection or restart?

[carolynr86252672]

24-48 working hours? Yeah no problem, i'll tell my clients that, sure they will understand 😞 

[Liubov-Krasniuk]

my fonts are partially activated. But the license fonts that are installed on the computer does not see.

[SlizzyB]

Yep, believe me, i was thinking the same thing, short production times don't allow for technical issues.
On the plus side it looks like adobe fonts are starting to activate in app now... you might be okay. Good luck

[Liubov-Krasniuk]

for some it says "activation conflict"

[ondřejš35479902]

Still not working! 

[SlizzyB]

Hi,

This error got fixed from what I understand, mine is all working again. Maybe if you are having problems it could help to re-establish the connection or restart? If not, maybe get in touch with adobe...

Follow support to help centre and there should be a chat icon bottom right of the screen. Hope you get it all up and working again.

[skorprint@hotmail.com]

I join what has been said. there are no fonts since December 13 on two of my accounts. to put it mildly — shameful.