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Fonts getting uninstalled on Creative Cloud Desktop with our companies shared adobe license

New Here ,
May 03, 2024 May 03, 2024

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Our company shares 3 adobe license for 15 people, so we often get unassigned when someone needs to use the license. Everytime we get signed out, our installed fonts get removed from our creative cloud desktop. Is there a way for adobe to keep the installed fonts linked to our creative cloud desktop/user so that when a verfied user is added to the license, we don't have to keep dowloading the same fonts everyime?

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Adobe Employee ,
May 22, 2024 May 22, 2024

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Hi 

@A_Moilien

,

 

We're sorry for the delay. I would like to inform you that Adobe fonts that have not been used in over 150* days need to be reinstalled for use in older Creative Cloud and third-party apps. Creative Cloud keeps apps running smoothly by periodically cleaning up fonts that you don’t appear to be using.

 

Please check this article for more info- https://adobe.ly/3WRhHpz

 

Let us know if that helps.

 

Regards,

Tarun

 

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